SummonsDirectAutomated Summons Delivery and More

Better, Faster, Cheaper

Production and mailing of your juror questionnaires and/or summons documents with SummonsDirect:
  • Is automatic and painless;
  • Eliminates the majority of undeliverable questionnaires and summonses;
  • Improves the accuracy of postal delivery;
  • Continually improves the health of your jury source list;
  • Ensures your documents enter the mail stream faster than if you mail in-house;
  • Improves juror yeild;
  • Reduces the number of questionnaire and summons documents you need to produce; and,
  • Costs less per document than in-house printing and mailing.

It's a no-brainer. But how's it possible?

When you use SummonsDirect, you qualify for Automated First Class Pre-sort postage -- typically $0.38 per piece. If you're not using SummonsDirect, you're probably paying closer to $0.50 per piece.

When you use SummonsDirect your jury questionnaire and/or summons data is automatically run against the National Change of Address registry (NCOA) in real time at regular intervals (daily, weekly, or monthly depending on volume and desired run frequency). If you're printing and mailing in-house and your juror questionnaire or summons data is not run against the National Change of Address Registry (NCOA) at least every 90 days, the USPS may charge you an additional $0.07 per piece postage.

SummonsDirect employs integrated logic to analyze the NCOA return codes for juror eligibility and deliverability before questionnaire or summons documents are produced. This means that you only incur production costs for jurors who are eligible to serve and whose address is deliverable. Mailing services that use Fast Forward don't do this!!!!! They produce the document and simply forward it, whether the juror is eligilble to serve or not.

With SummonsDirect your documents are CASS certified for more accurate document delivery. CASS is a system which improves the accuracy of carrier route, adds or updates five-digit zip codes and zip +4, and adds delivery point codes that appear on each document.

Updated juror address and eligibility data is automatically delivered back to the JMS. So, your jury source list is always up to date and accurate.

USPS trucks reside in our facility. With SummonsDirect your documents are guaranteed to hit the mail stream within 48 hours of your scheduled run.

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What Our Customers Say

  • Courthouse Technologies was able to meet our schedule of implementing Courthouse JMS statewide in 6 months. Courthouse JMS is a critical component of the New Hampshire Judicial Branch's efficient jury operation.
    - Hon. Tina L. Nadeau, New Hampshire Superior Court Chief Justice
  • We implemented the CHT JMS system in June 2013 and have been very happy with the results. From the front end of the process, to the back end, we are seeing reduced costs.
    - Traci Dias, Judicial Administrator - Orleans Parish, LA
  • Using the Courthouse Technologies, Ltd. jury management platform was one of the best things we have ever done in our jury room operation.
    - Carmella Sabaugh, Former Clerk of Courts - Macomb County, MI
  • We have found Courthouse Technologies' Jury Management System intuitive and user friendly. The juror's history is easy to review and processing juror requests for deferral or other transactions is streamlined and effective.
    - Jake Chatters, CEO - Placer County, CA
  • Arlington County has used the CHT system for almost ten years. We routinely receive positive comments from jurors about our jury program, including the on-line JMS features. Support is handled quickly and efficiently.
    - Lynn Pollock, Jury Coordinator - Arlington County Circuit Court, VA
  • CHT has allowed us to consolidate what used to be individual county jury management duties into regional management units. The program fits our needs from our smallest to our largest courts.
    - Sally Holewa, State Court Administrator - Unified Courts of the State of North Dakota
  • For the first time ever, we had a 90% reduction in our undelivered mail! It has taken the hassle away of printing and mailing while saving our court money.
    - Evelyn Bell, Court Administrator - Stevens County, WA
  • 50% of our summonses are answered and returned online. This has reduced the amount of incoming phone calls and returned mail we receive on a daily basis.
    - David Ballmann, Jury Administrator - Montgomery County, OH
  • We switched to CHT in 2015 and have had a great experience. The system is very user‐friendly for the court staff and the ability to send text message and email reminders to jurors has greatly improved our attendance rates.
    - Nicholas Little, Manager - Kent County Circuit Court, MI
  • I used to have no access to the jury system. Since switching over, I can now look at any juror's history record and who from my staff had dealt with him/her without leaving my office.
    - Josie Delvin, Clerk of Courts - Benton County, WA
  • I have not had any issue working with Courthouse Technologies. Any time I need help, they are right there. I never have to wait to get the help I need, when I need it. Their support network is fantastic!
    - John Anderson, IT Dept. - Okaloosa County, FL
  • We are using the kiosks for juror check-in and the process has been very smooth. We are extremely happy with the CHT JMS system and would recommend it to anyone looking to save on costs and streamline their jury processes.
    - Traci Dias, Judicial Administrator - Orleans Parish, LA
  • Over 30% of summonses were completed over the internet in the first month and we expect 50-60% in future. The eResponse product reduced the manual effort required by Sheriffs to receive data and enter and respond to summonses.
    - John Sherrah, President - ITI International Technology Integration (Project Manager for Province of BC)
  • I am pleased to say that Courthouse Technologies has so streamlined the Jury selection and notification processes in Lake County that intervention from the I.T. Department is rarely needed for routine processing. The Courts are truly self-serving.
    - Jim Walsh, Information Technology Director - Lake County, OH
  • eResponse has been our biggest money saver! We have already saved $50k and we are only half way through our fiscal year. I believe we are track to save $70K by cancelling jurors before they get to the court.
    - Paula Giaimo Morales, Jury Bailiff - Tarrant County, TX
  • We streamlined the check-in process and provide jurors the ability to complete their juror questionnaire on-line. Both features have saved our Court staff a great deal of time. We can provide better customer service to our county residents.
    - Gerald C. Montella, ESQ, District Court Administrator - Delaware County Court of Common Pleas, PA
  • Since introducing SMS text and e-mail features, we have been able to reach more citizens with up-to-the-minute information regarding their jury service.
    - Shannon Cash-Russell, Court Manager - Leon County Circuit Court, FL
  • The ease of the Courthouse Technologies JMS has greatly improved our trial process and significantly decreased the time spent processing jury documentation. The support staff is friendly and quickly responds to our questions and requests.
    - Tara Schultz, Jury Supervisor - St. Johns County Circuit Court, FL
  • CHT's JMS offers cutting-edge functionality that meets the needs of multi-generational jurors. The automated features designed by CHT will meet the needs of any court looking to provide a more efficient jury solution.
    - Frank Hardester, Court Administrator - Van Buren County Circuit Court, MI
  • The staff at Courthouse Technologies has proven they have the knowledge, skills and ability to stay on top of jury management in the ever-changing world of court systems.
    - Sarah Keith, Court Administrator - Kittitas County Superior Court, WA